COLLEGE OF ARTS AND SCIENCES Department of Mathematics and Statistics

Multi-Factor Authentication (MFA)

  • For questions or help regarding MFA or OKTA (the vendor supplying the MFA service and Single Sign On (SSO) login process for WSU), go to:
  • MFA is now required on many applications by WSU, including Outlook and Office 365 applications. For more information click here.


What happens if I can't access my email after 10/29/2020? If you received an earlier email from WSU saying you weren't up-to-date with your email program, it's probably because you accessed WSU email on a device (desktop, laptop, phone, iPad, etc.) that wasn't using Outlook. Beginning October 29, 2020, MFA won't work with some older versions of Outlook or mail programs other than Outlook.

Below is a list of email clients supported by WSU for MFA:
  • Windows: Outlook 2016 or 2019 (including the web version at
  • Mac: Outlook 2016 or 2019 for Mac
  • Mobile Device: Outlook App for IOS and Android
  • Web browsers: Outlook on the Web ( using an up to date web browser
Help instructions for mobile clients